I've been getting messages about using my UNLIMITED broadband which I subscribed monthly and paid MYR100 every month, saying that I have exceeded the LIMIT which is 5GB per month. Moreover, the message saying that this is COMPLY with the packages TERMS and CONDITION. Okay, now remember all the bolded words. If you asked me, am I exceeding 5GB of data transfer? I think so, because I online almost everyday. For Malaysian that subscribe to this broadband service provider, have you noticed that the internet connection is rather slow lately. Based on the argument, I put some proves where I'm suppose to get unlimited broadband, exceeded 5GB or more. I pay for it, its not free!
Before I show you the argument, take a look at this two SMS from them. What did they say? I've exceeded the limit and its on the TOS about it, right? If you can't see it well, please use the Magnifier located on Program File > Accessories > Accessibility > Magnifier. You might need the magnifier to look at the proof that I should get what I've subscribed for.
Okay,done talking. You might be asking me, why I didn't quit? Guess what, I've taken the RM100/month package to get a "free" (installment actually) broadband and I'm stuck with the contract for another 6 months. After that, I', thinking of switching the service provider. Till then!





6 comments & critics:
we do have the same problem. celcom.
Yup,same here. "Number One Broadband in Malaysia" is only on advertising, not number one in service..I can't wait until my contract finish!
unlimited time not the space..haha
Haha,unlimited time..nice one Tania..that is sooo marketing tactics! Decieve in words...
hi,
nice info here... so what the best choice? how about Umobile?
Hi mancai, well...about Umobile..I heard a rumor saying that Umobile is using Celcom's coverage and network (like adapt and adopt) so if the Celcom works bad, so does Umobile. Unfortunately, I can't comfirm that.
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